Thoughts on the Continental/United merger
Friday, May 7th, 2010The rumors have been floating around about this one for quite a while, so it was more a question of when rather than if. Well, it’s finally been announced and, pending legalities, Continental is becoming part of United. Mergers happen, things change and life goes on. It’s almost inevitable in the current state of the airline industry. Assuming the Icelandic volcanoes stay quiet, I’ll be flying with both of these carriers on my upcoming trip (Continental for both outbound and one of the return, but United for the EWR – SFO part of my return).
This is an issue close to me. I work in airport technology and have worked closely with both airlines in the past. I also have friends working for both airlines and their respective regional partners (ExpressJet and SkyWest). I’m hopeful for all of them, but there’s still that doubt.
As for all the hope, there’s one thing that stands out as bad from the outset and that’s branding. They have decided to keep Continental’s livery, which is pretty nice and Continental’s logotype, with the word United in place of Continental. The results are disappointing to say the least. For all the love I have for Continental, their branding doesn’t feature. United’s logotype is much stronger, even without the tulip/U mark. Even taking elements of both would be much better. If they’re going for color reduction, make it all blue, just ditch the stacked right justified serif font. It works to an extent with the words ‘Continental Airlines’, because ‘Continental’ is a larger word, but with the smaller ‘United’ on top, it just looks wrong.
Now, I’m a sucker for sans-serif in general, but I can appreciate strong branding with serif fonts too – US Airways for example. Even the old United branding with the small caps serif font was better (even if the dark grey livery is terrible). Maybe it’s the title case, maybe it’s the positioning, maybe it’s the typeface. All these things are possible, but it seems somehow lazy, almost as if the designer had the original Illustrator file to hand and just replaced the airline name without doing anything else. It also seems somewhat anachronistic. It won’t be able to stand the test of time, because it has failed to do so from the start.
The new airline needs a strong identity and, frankly, this is not it.

